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Outlook Training Assessment



THIS IS NOT A TEST. Please note that this is for your own benefit, used to determine your approximate skill set with Outlook. Please read the questions very carefully and by answering the questions honestly, these questions will help you determine which Outlook course is the right one for you to do. Please answer all questions.
Your Name (REQUIRED):
Company:
Contact Number:
Your Email Address (REQUIRED):
QUESTION
ANSWER
Q1. Have you ever used Outlook before?
Q2. Do you know how to send and read e-mail?
Q3. Do you know how to attach and remove attached files from your e-mails?
Q4. Do you know the difference between TO, CC and BCC?
Q5. Do you know how to create distribution lists?
Q6. Do you know how to setup Automatic Formatting criteria for messages, appointments and tasks in Outlook?
Q7. Do you know how to create and use signatures?
Q8. Do you know how to easily organise your e-mail by using Categories?
Q9. Do you know why you may wish to archive your Outlook items?
Q10. Do you know how to flag items in Outlook?
Q11. Do you know how to add reminders to mail and post items in Outlook?
Q12. Do you know how to create and utilise Custom Search folders?
Q13. Do you know how to create message rules?
Q14. Do you know how easily locate messages using both the Find and the Filter features?
Q15. Do you know how to enter items into the Calendar?
Q16. Do you customise the Calendar, e.g. automatically colour coding certain types of appointments, or viewing four days worth of upcoming appointments (not events)?
Q17. Do you know how create and accept meeting requests?
Q18. Do you know how to set recurrence for Calendar and task items?
Q19. Are you comfortable with creating and assigning tasks?
Q20. Are you comfortable with how to create Contacts in Outlook?
Q21. Do you know how to add or create non-standard custom fields to the various views in Outlook?
Q22. Have you used the Activities tab before to locate all items related to a particular contact?
Q23. Have you ever created Notes in Outlook?
Q24. Do you know what Public folders are (as well as how to create them)?
Q25. Do you know how to share and access folders in an Exchange environment?
Q26. Do you know how to set permissions on your shared Calendar?

If you have any questions, queries or comments, please do not hesitate to contact us.

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Onsite training at our clients premises. We come to you !! Our venue is also available.

At your premises, we provide laptops for the course. No strain on your IT resources.

All courses come with a quality manual and downloadable practice files.

Cost-effective price structure. The more students you enrol, the cheaper the course.

Structured (but flexible) nationally accredited curriculum.

Courses are also designed around Microsoft Office User Specialist certification.

Small personalised groups and one-on-one training.

6 months of free post-course support.

We can also design and provide custom, tailor made courses.

Certified, qualified and experienced trainers.

Training some of the biggest companies in Western Australia.